Privacy Policy
Your trust matters to us. This policy explains what data Vidya — The Living School collects and how we protect it.
On this page
1.Information we collect
We collect information you provide directly when you donate or create an account, including:
- Identity & contact: name, email address, mobile number, and postal address.
- Tax details: PAN, where you provide it for 80G receipts.
- Donation details: amount, frequency, chosen programme and payment method.
- Technical data: IP address, browser type and usage information collected automatically.
2.How we use your information
- To process donations and manage recurring subscriptions.
- To issue 80G tax receipts and maintain your giving history.
- To operate your donor account and provide support.
- To send transactional messages and, where you consent, updates about our impact.
- To meet legal, accounting and regulatory obligations.
3.Payment information
Payments are handled by PCI-DSS-compliant payment gateways. We do not store your full card number, CVV or bank credentials on our servers. We retain only transaction references needed for receipts, reconciliation and refunds.
4.Sharing & disclosure
We do not sell or rent your personal data. We share it only with:
- Payment processors, to complete your donation.
- Service providers (e.g. email delivery) acting on our behalf under confidentiality obligations.
- Authorities, when required by law or to protect our legal rights.
5.Cookies
We use essential cookies to keep you signed in and to secure form submissions, and limited analytics to understand how the site is used. You can control cookies through your browser settings; disabling essential cookies may affect site functionality.
6.Data security
We apply appropriate technical and organisational measures — including encryption in transit, hashed passwords and access controls — to protect your data. No method of transmission is completely secure, but we work continuously to safeguard your information.
7.Data retention
We retain donation and receipt records for as long as required by tax and regulatory law. Account information is kept while your account is active; you may request deletion subject to our legal record-keeping obligations.
8.Your rights
You may access, correct or update your details from your donor profile, or request access, correction or deletion of your personal data by contacting us. You may opt out of non-essential communications at any time.
9.Children's privacy
Our donation services are intended for adults. We do not knowingly collect personal data from children for the purpose of donations. Beneficiary information is handled with strict confidentiality and safeguarding standards.
10.Contact us
For any privacy question or request, contact us at donatevidyalivingschool@gmail.com, call +91 98599 83341, or write to Vidya — The Living School, Subahi, Dhemaji, Assam, India.